Today, Dr. Michele Dikkers accepted her Hospital Hero Award at the Iowa Hospital Association’s Annual Meeting in Des Moines. She was one of twelve hospital leaders, throughout the state of Iowa, presented with the award.
“We are so fortunate to have a high quality, compassionate medical staff at GMHC and Dr. Dikkers has provided an amazing level of support to all of us through the COVID-19 Pandemic,” said Lisa Manson, Director of Ambulatory Services, “She is a role model for what patient-centered care looks like in a rural hospital and clinic.”
Dr. Michele Dikkers, DO, has practiced medicine at Cornerstone Family Practice for over 20 years, where she recently became the Physician Leader. She immerses herself in her workplace, her community and her profession. As an advocate for the well-being of her patients and the population in general, when she sees a need, she takes personal responsibility and becomes involved. Serving as Chair of the Clayton County Board of Health, Dr. Dikkers provides perspective and insight on decision-making. She is an incredibly caring, resourceful and integral part of GMHC.
“My practice partner, Dr. Michele Dikkers, has been at the forefront in leading our community’s and county’s responses to the COVID pandemic. As Chairman of the County Board of Health, she not only advised but educated many in the county about best practices… She also wrote a weekly column in our local paper to discuss COVID guidelines and encourage community members to be safe and respectful to others,” confirmed Dr. Andrew Smith.
Brooke Kenzinger, MHA, CEO, MercyOne Elkader Medical Center, served with Dr. Dikkers on a team that met weekly at the height of the pandemic to share best practices and plan for the future. “In addition to helping the county fight COVID-19, she also helped many of her own patients battle the illness in both the inpatient and outpatient settings. She is a hero to those patients. Even though I do not interact with her at my facility, I would trust her with my own family…She has the passion for providing excellent care to those she serves,” added Kenzinger.
Dr. Dikkers commented, “I am over-whelmed. It is an honor to be recognized, and this is an award I would like to share with all those whom I work with.
During the pandemic, we found ourselves in a situation where there were many unknowns and many times, the only option was to do what was in front of us.
We were able to form a collaboration with the health care providers and pharmacies of Clayton county that was truly amazing. Everyone jumped on board for the good of our patients and the community. The staffs at the clinics and hospitals were incredible. We cross-trained between departments in preparation and many worked extra hours when case numbers were high. Concern for the patients and their families was always a priority. There were days that weren’t easy. But, the positive, ‘get it done’ attitude of those I worked with, kept me motivated to do what I could. There were weekly meetings, usually 2 or 3, that allowed us to learn and share information with each other. The learning curve during the COVID pandemic was overwhelming at times, but we learned a great deal.”
Tim Ahlers said of Dr. Dikkers, “She showed initiative and courage while leading us through the pandemic, working tirelessly with our incident command and the board of health to make sure we were ready and able to take care of our community and each other through the long, hard journey. I believe she is one of the true champions that helped our community make it through this crisis.”
“I would like to thank those that nominated me and The Iowa Hospital Association for the recognition. I would also like to thank my colleagues at Guttenberg Municipal Hospital, Cornerstone Family Practice and the Clayton County Board of Health,” said Dr. Dikkers